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Return & Exchange Policy

At MR.SHEEK, we strive to ensure our customers' satisfaction with every purchase. If you are not completely satisfied with a product, we offer a clear and simple return and exchange policy:

1. Return and Exchange Conditions:

  • Products can be returned or exchanged within 14 days from the date of receipt.

  • The product must be in its original condition, unused, unwashed, and accompanied by all tags and original packaging.

  • Clearance items (sale products) can only be returned or exchanged if they have a manufacturing defect.

2. Non-Returnable or Non-Exchangeable Products:

  • Intimate items (such as underwear) for health and safety reasons.

  • Customized products made specifically upon customer request.

3. Return Procedures:

  • Contact us via the email or phone number provided below to submit a return request.

  • Please specify the reason for the return and attach the purchase invoice or proof of payment.

  • Customers are responsible for return shipping costs unless the product has a defect or was delivered in error.

4. Exchange Procedures:

  • For exchanges, please contact us to confirm the availability of the replacement product.

  • The replacement product will be shipped once the original product is received and inspected.

5. Refunds:

  • Refunds will be processed within 3 business days after the return request is approved and the product condition is verified.

  • Refunds will be issued using the original payment method.

6. General Notes:

  • We recommend inspecting products upon receipt to ensure they are free from defects or errors.

  • In the case of receiving a damaged or incorrect product, we will cover all shipping and replacement costs.

For more information or to submit a return or exchange request, please contact us:

Thank you for choosing MR.SHEEK. We are committed to providing you with the best shopping experience possible.

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