Return & Exchange Policy
At MR.SHEEK, we strive to ensure our customers' satisfaction with every purchase. If you are not completely satisfied with a product, we offer a clear and simple return and exchange policy:
1. Return and Exchange Conditions:
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Products can be returned or exchanged within 14 days from the date of receipt.
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The product must be in its original condition, unused, unwashed, and accompanied by all tags and original packaging.
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Clearance items (sale products) can only be returned or exchanged if they have a manufacturing defect.
2. Non-Returnable or Non-Exchangeable Products:
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Intimate items (such as underwear) for health and safety reasons.
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Customized products made specifically upon customer request.
3. Return Procedures:
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Contact us via the email or phone number provided below to submit a return request.
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Please specify the reason for the return and attach the purchase invoice or proof of payment.
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Customers are responsible for return shipping costs unless the product has a defect or was delivered in error.
4. Exchange Procedures:
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For exchanges, please contact us to confirm the availability of the replacement product.
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The replacement product will be shipped once the original product is received and inspected.
5. Refunds:
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Refunds will be processed within 3 business days after the return request is approved and the product condition is verified.
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Refunds will be issued using the original payment method.
6. General Notes:
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We recommend inspecting products upon receipt to ensure they are free from defects or errors.
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In the case of receiving a damaged or incorrect product, we will cover all shipping and replacement costs.
For more information or to submit a return or exchange request, please contact us:
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Email: mr.sheek80@gmail.com
Thank you for choosing MR.SHEEK. We are committed to providing you with the best shopping experience possible.